Bumper countermeasure SB18-200E - SUBARU RECOGNIZES
 

..and after 5 years Subaru recognizes damned front bumper issue ABOUT gap!

any idea when the part will be available to order? 57722CA030

Isn't there already an aftermarket company that sells these?

Part looks a bit different.

sent a WA message to JP Carparts in Japan to request availability and $ in Japan.

The aftermaket company stopped selling their own part and now they are selling a revision which is much more difficult to install.

Subaru's part looks much better. :thumbsup:

Yup, there is another thread on that part but don't have the link right now. Problem with the Subaru part is zero availability ATM.

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This SB was issued in December. Just wait a couple months those parts will be in stock at every dealer. Parts are almost never available at the release of a SB.

I assume this would also work on the FRS?

With this being a service bulletin and my car needing the recall should I just ask to fix during the recall ?


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I do not recall?

Generally, a Bulletin is an update or guidance for a known issue, updated part, updated procedure, etc. It does not extend any additional warranty on top of your normal warranty.

A recall would be work performed under warranty regardless of the vehicles age or mileage.

A car may have 2 or 3 recalls, there are hundreds of bulletins that could apply to the same car.

updated post #1 about Japan price.

This would be a bumper to bumper (no pun) issue. If you are not under the 3/36 you will be out of luck. If you have an extended warranty you might get it fixed depending on your contract.

Service bulletins are not recalls. Generally the way it works is you complain about issue and they will verify the issue and refer to service bulletin for repair procedure. If you go in and say hey there is a service bulletin I want this, they won't do it. We are lucky we have the internet and easy access to service bulletins because in my experience dealers are very secretive about them for some reason.

Actually, you can go in there and say you want this if you are willing to pay for it they have no reason not to do it.

I have the gold plus warranty so I think it's still covered


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The reason why dealers are secretive about this is because this is supposed to be a fix for some problems that may pop up over the normal course of vehicle ownership. The last thing they want is for owners coming in with some service bulletin that the found on the internet, waving it in front of their service advisors demanding a fix when the problem hasn't manifested itself yet.

SB are meant to be updates to vehicle repair procedures offered from the factory, nothing more. People on the internet read way more than what it should be.

So to be clear, if you have a 2016 or newer with less than 36k this repair should be done at no cost to the owner?

As long as the issue is present.

Good for us and bad for them. The bumper problem is a fact and can happen EASILY even without removing it. It is just sad that we had to wait about 6 years until the manufacturer recognised it and issued a TSB. I had the bumper gap problem for at least 3 years and if this document was available before my car would be fixed within warranty. Instead I had to wait and now I'll pay for the fix myself.

If you had a problem with bumper under the base warranty it should have been fixed. Maybe that means a new bumper? Fender? Whatever inside the bumper fails?

The bulletin provides a part and procedure to perform a repair without replacing parts.

If you’re under warranty it should be fixed. Sometimes there’s an easy way (with or without a published bulletin). Sometimes it’s the hard way.


Also, generally the tech isn’t paid any diagnosis time for a repair under a bulletin (unless the bulletin lays out a diagnostic plan, they love flow charts). The techs keep up with bulletins, and there’s usually a quick way to search for them.

Say a car comes in with xy complaint. I can spend an hour figuring it out, determine what parts are needed, then get it fixed. If there’s a bulletin, the repair and parts will be known, no (or very litttle) diag required.

It was difficult to claim a warranty for a bumper issue before this TSB. The first thing manufacturer would contend would be that the bumper was touched by another car. In other cases where the bumper was already removed, things would be even more complex causing even a void of warranty. In general, I am not aware of many people here that managed to fix this under warranty. On the contrary there are numerous posts trying to fix it using aftermarket solutions, custom solutions, some changed OEM mounting brackets (without much success) and so on. For me it was just a small cosmetic issue and without much of importance, but for sure a thing that should be addressed by a reputable manufacturer. A TSB means at least an admittance of the problem and from now on an easier procedure to claim a fix under warranty!

Is this up anywhere? I can't seem to find it in any online order catalogs yet from Subaru

It won't be available in the online catalogs. It 'll be used only as part of the TSB.

Which means you could probably order them through the dealership themselves. Probably isn't an actual Subaru/Toyota part.

How many pieces do you need exactly? I see that you ordered 4. Just want to confirm.

It also looks like they haven't listed the affected VINs in the service bulletin.

This isnt a recall its just a service bulletin on how to fix an issue

Does your car not have this issue? It is my understanding that EVERY Twin will eventually deal with this.

I was hoping to reinforce the tabs myself before they get worse over time. I avoid contacting the dealer unless I really have to.

Doesn't look like it, but I also have a MY18 and only 1k miles.

Word. Mine looked great for a few thousand miles. I have done the DIY that was posted awhile ago to my car. I am happy.


http://www.ft86club.com/forums/showthread.php?t=95624

Mine does not.
I have:
Plowed through 14+ inches of snow several times
Bounced it off uncountable drive way entrances, stop logs, speed bumps and anything else protruding more than 3 1/2 inches from the road surface
Smacked into a few pieces of truck tire and 2 dead raccoons at speed on the highway


All in all just put it through hell and it is still as firm as the day it rolled off the assembly line. Will probably go all to hell when I install my fog lights so I will just have the clips on hand at that point in time.

Well, you are very lucky.


The first month I owned my car and the first time my wife borrowed the FR-S; she hit a chunk of Semi tire. It ripped my bumper off. And since it was so new, no replacement parts were available; they fixed my F-ed bumper and reinstalled it. So, that's why I had a gap. Did the DIY, and now its fixed. I like the buttons; they make it easy to take on and off.




I have had my over 6.5 years now.

That was the fate of the plastic splash pan under the rad on my car. I can still hear the noise as it was ripped off and bounced under the car.

Just so you know you can install fog lights without removing the bumper. I did it on my old BRZ with the factory kit.

I went to the Subaru dealership and they can't find the part numbers on their catalog at all, even did their Subaru Service Board search. They mentioned it might be a Subaru Japan thing only as of now, hence the invoice at the end of the first post

https://imagizer.imageshack.com/v2/xq90/922/UOBurd.jpg
https://imagizer.imageshack.com/v2/xq90/923/FziEek.jpg
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https://imagizer.imageshack.com/v2/xq90/924/C0QXrk.jpg
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So glad an official "fix" is here..even if it's a few years late

OMG


Ordered.


Thanks :D

Me too ;)