Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community - FT86CLUB - View Single Post - FR-S buying experience... advise

chessplaya2010 · 07-30-2012, 10:10 AM

Need some advice... last thursday i got the call to pick up my fr-s... i had already advise the dealership that i'd be trading a 2010 TC @ 50K mi ... but they never did the appraisal... i got there @ 5pm ... i left by 10:30 w/o my FR-S they were only offering me 7500 for my TC because they said it had too many scratches it would need a complete paint job (total BS) they knew i wanted the FR-S as i had ordered it and put down a 1k deposit... they thought i wouldn't leave and just take the 7500.... i still owed 10k on the tc so i fought hard and returned the next day i convinced them to give me wash out... after several hours of arguing... they agreed ... so they would give me the 10k i owed for tc and finance the FR-S.. at least i'd get the tax break for the trade in... w.e. now.. i'm all excited and right as i'm leaving on Friday... ( i had moved the few items i had on my TC over the FR-S already) .. i noticed a half-full tank so i asked... the rep to fill it up for me.. and he goes.. sure.. 10 mins later he comes back... full tank... and i asked just for the heck (as i thought they would know..) "you put premium right" ... the rep goes.. "nah.. just regular... we dont have premium here... " ... i replied "this car doesn't take regular..." he goes.. "yes it does... we filled it up w/ regular ever since we got it..." i went back to talk to the manager... they obviously agreed w/ me and considered it a big F**K up on their part... (not training employees correctly) so they told me they needed to keep the car over the weekend to empty the gas tank and do some extra checks to make sure the engine wasn't damaged... so i was told right then and there that i woudn't have it until Monday (today).... he apologized a thousands times and told me to think of some sort of compensation gift and he would ararnge for it.... the manager never gave a price range.. so i dont know what to ask for in compensation... any ideas ?????

sorry for the long store.. but it's been an ardeous journey dealing w/ this stealership!! i'd appreciate the feedback....

07-30-2012, 10:10 AM	#1
chessplaya2010 Member Join Date: Nov 2011 Drives: Scion Tc Location: USA Posts: 40 Thanks: 0 Thanked 2 Times in 2 Posts Mentioned: 0 Post(s)	FR-S buying experience... advise Need some advice... last thursday i got the call to pick up my fr-s... i had already advise the dealership that i'd be trading a 2010 TC @ 50K mi ... but they never did the appraisal... i got there @ 5pm ... i left by 10:30 w/o my FR-S they were only offering me 7500 for my TC because they said it had too many scratches it would need a complete paint job (total BS) they knew i wanted the FR-S as i had ordered it and put down a 1k deposit... they thought i wouldn't leave and just take the 7500.... i still owed 10k on the tc so i fought hard and returned the next day i convinced them to give me wash out... after several hours of arguing... they agreed ... so they would give me the 10k i owed for tc and finance the FR-S.. at least i'd get the tax break for the trade in... w.e. now.. i'm all excited and right as i'm leaving on Friday... ( i had moved the few items i had on my TC over the FR-S already) .. i noticed a half-full tank so i asked... the rep to fill it up for me.. and he goes.. sure.. 10 mins later he comes back... full tank... and i asked just for the heck (as i thought they would know..) "you put premium right" ... the rep goes.. "nah.. just regular... we dont have premium here... " ... i replied "this car doesn't take regular..." he goes.. "yes it does... we filled it up w/ regular ever since we got it..." i went back to talk to the manager... they obviously agreed w/ me and considered it a big F**K up on their part... (not training employees correctly) so they told me they needed to keep the car over the weekend to empty the gas tank and do some extra checks to make sure the engine wasn't damaged... so i was told right then and there that i woudn't have it until Monday (today).... he apologized a thousands times and told me to think of some sort of compensation gift and he would ararnge for it.... the manager never gave a price range.. so i dont know what to ask for in compensation... any ideas ????? sorry for the long store.. but it's been an ardeous journey dealing w/ this stealership!! i'd appreciate the feedback....